JOB TITLE
Administrative & HR Assistant
LOCATION
Bloemfontein (Office-based)
Job Purpose
The Administrative & HR Assistant will be responsible for managing day-to-day office administration,
managing client communications, and providing vital administrative support to the HR Specialists across legal
drafting, dispute resolution, recruitment, and general compliance functions.
Key Responsibilities & Duties
1. Reception & Client Support
- Front Desk & Calls: Answering incoming phone calls, filtering inquiries, and routing messages
promptly.
- Client Communication: Responding to client queries via email and WhatsApp, ensuring all
communications and callbacks are completed before the close of business daily.
- Visitor Management: Receiving clients and visitors with a professional demeanor.
2. HR & Legal Administrative Support
- Maintain digital and physical file management systems to ensure compliance and audit readiness.
- Maintain client databases, record logs, and case tracking systems.
- Fast and accurate data entry, typing, and document formatting.
- Handle general office admin, incoming/outgoing correspondence, and follow-ups on outstanding
client queries.
3. General Office & File Management
- Maintain digital and physical file management systems to ensure compliance and audit readiness.
- Maintain client databases, record logs, and case tracking systems.
- Fast and accurate data entry, typing, and document formatting.
- Handle general office admin, incoming/outgoing correspondence, and follow-ups on outstanding
client queries.
Qualifications & Requirements
- Qualification: Grade 12.
- Experience: Minimum 1–3 years of proven experience in an administrative support or junior HR
assistant role.
- Language Proficiency: Full professional proficiency (written and spoken) in English and Afrikaans.
- Computer Literacy: Excellent proficiency in Microsoft Office (Word, Excel, Outlook) with fast and
accurate typing skills.
- Labour Law Familiarity: Basic understanding of South African Labour Law terminology (BCEA, LRA,
CCMA processes) is a strong advantage.
Key Competencies & Personal Attributes
- High Attention to Detail: Exceptional precision in document drafting and file organization.
- Communication Skills: Excellent phone etiquette and verbal/written communication skills.
- Confidentiality: Strict commitment to maintaining client and company confidentiality at all times.
- Time Management: Strong organizational skills with the ability to prioritize tasks in a fast-paced
environment.
- Teamwork: Proactive, trustworthy, and able to collaborate smoothly in a small team setting.
Application
Interested candidates should submit their CV and a short cover letter to inquiry@gesa.co.za using the
subject line “Application: Administrative & HR Assistant – Bloemfontein”.
